Monday, October 17, 2011

How'd People Do On Getting The Action Figures?

Given that Mattycollector is now showing them as sold out, I'll abuse the power Michael gave me (: -)) and ask if anyone might have gotten an extra set they'd be willing to sell me. Over a 3+ hour period, I repeatedly got "payment not authorized" messages, despite trying several credit cards, different browsers, and clearing out cookies and caches. Anyone else have similar problems?

17 comments:

Herofan said...

After a slight delay (a minute or so) getting to the main page, I was able to order a set with no problem. I have ordered from Matty before though, so they already had my credit card info.

Greg Morrow said...

I went online at about 2 PM EDT and had no delays. The set was listed as "almost out", and I grabbed a set and checked out, no problem, all confirmed.

Meerkatdon said...

Got mine a little after noon ET. A few delays of less than a minute at each step, then my order went through.

Like Herofan, I already had an account and credit card on file with them.

Tom Galloway said...

For what it's worth, I also had an account and credit card online, which hasn't changed since my last order. I also tried several cards, and reentered the info.

Ricardo said...

Same thing here: it worked quickly and painlessly. Weird what happened to you.

Ray in Boston said...

I went on at 12:00 PM. After sme queues, I made (2) separate orders. I had already entered my information beforehand, though, to make checkout quicker. So I got the second set, and am selling it on Ebay at a premium, so that I can get my first set for virtually nothing.

Michael said...

Ray, you could always sell your extra set to me, at not a lot of profit...

Ray said...

I'd love too, Michael - but I need to recoup alot of my cost to make this set purchase justifiable. Sorry. I'm just hoping when they arrive they look as good as in the pics. They seem pretty good-sized in the pics. Now if we can only have some one sculpt some Legion statues - now that would be awesome!

Ryan said...

Tom, where are you located? I use to have no trouble ordering from Mattycollector. However, a few months ago I started to have the same problems. I thought it was due to the fact we had gone abroad, but now it doesn't sound like location has anything to do with it. I end up calling in to their customer service number and placing an order through my account that way.

Tom Galloway said...

I'm located in the SF Bay Area, and was last abroad two years ago (and that was just Canada).

BigEZ said...

Ordered mine right at 9:00 am Pacific Time with no problems. I was actually more surprised when I got my order shipped notification about two hours later. Last time I ordered from Mattycollector it took a couple days before getting my shipping notification.

Shadow Kid said...

Mine arrived today! Not to crow, but omigod, they're amazing!!! As fast as these sold out, Matty should seriously consider a follow-up 12-pack. Bring on the Legion Ladies (with a few of the remaining Lads tossed in for good measure): Mon-El, Shadow Lass, Phantom Girl, Princess Projectra, Dawnstar, Dream Girl, Light Lass, Blok, White Witch, Bouncing Boy, Duo Damsel & Shrinking Violet.

Anonymous said...

Mine arrived today, but I knew something was wrong when the package was resealed with ductape. Someone opened it up and stole the Superboy, karateKid and Wildfire figures (maybe more, but I'm too livid to look again right now.....).

Ray said...

brainiacfive - I'm so sorry this happened to you. With them being sold out, I'm wondering what matty can do for you. That really sucks!! Is your UPS guy a Legion Fan??

Anonymous said...

According to their customer service, I can either get a refund or a replacement. I replied back asking if a replacement was even possible since it was sold out, and they answered it was. They must set a side a few extra for just this sort of eventuality. Thanks goodness! UPS should be picking up the pilfered pack sometime this week. Hopefully I'll have some good news to post in a week or so.

Anonymous said...

An update - my replacement set arrived today! Just taken a quick look so far, and while the outer carton was partially CRUSHED (which gave me pause) the interior seems to have been untouched. And all the figures are there, with no obvious problems. So yay!

odd news said...

It's sad... :(