Legion subscription woes

It was pointed out to me that there's already another Legion-themed blog out there, Matthew's Legion Abstract. He's got reviews of all the issues so far, and describes this week his difficulties dealing with DC's subscription department:

But the whole thing still stinks. Bottomless pits of voicemail, e-mail addresses that bounce, impersonal form letters and a Rube Goldberg credit card system just do not cut it. It sends the message that DC doesn’t care about its readers. In fact, it sends the message that DC hates its readers and wishes we’d die.

I suggested he write to DC head honcho (who also just happens to be a former Legion writer) Paul Levitz, who'd probably want to try to fix the problem rather than have people talk about it on the internets.